Due to the global impact of COVID-19, there are ongoing changes to international travel and border protection policies.
On this page
Find COVID-19 travel information for the following countries:
Below is information on the COVID-19 policies for some of our rental partners.
Alpha Car hire
Alpha car hire are currently applying all recommendations set by the Australian Government Department of Health. This includes frequent hand washing practices, as well as the sanitisation of high contact areas, such as door handles and countertops.
For customers that have travelled internationally and utilising our shuttle service, we ask that you abide by the government’s quarantine recommendations.
The Avis Safety Pledge is Avis' relentless commitment to keep every one of their customers and employees safe. All vehicles are cleaned before every rental, paying special attention to high touch point surfaces. The safety pledge allows customers to pick up and drop off vehicles with minimal contact.
All Britz branches are open for business with Safe travel processes in place. Before you visit, please check the latest government advice for information on travel restrictions and health requirements.
The Budget Worry-Free Promise is their relentless commitment to keep every one of their customers and employees safe. All vehicles are cleaned before every rental, paying special attention to high touch point surfaces.
The worry-free promise allows customers to pick up and drop off vehicles with minimal contact. Paperless rental agreements have been instated, and upon returning the vehicle customers will receive their booking receipt via email. You can save time at the counter by completing Digital Check In.
Hertz is committed to high standards of safety and cleanliness. In addition to practicing preventative measures to reduce the spread of germs within our facilities, all their vehicles go through a rigorous, multi-step cleaning process for each rental.
Hertz asks customers to please heed and follow official advice on personal hygiene, measures to protect yourself, and what to do if you are concerned about exposure to the virus. Australian Government guidelines on these measures, and the latest updates on the virus, are available on the Australian Department of Health website.
Avis has enhanced the techniques used to clean their vehicles after each rental. In particular, they are paying special attention to interior customer touch points such as seats, steering wheels, door handles and other hard surfaces. They are also cleaning their facilities frequently with recommended sanitizing products.
To help protect both customers and employees, Enterprise have modified their car rental process. This includes the addition of curbside rentals at their locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Each rental vehicle is thoroughly cleaned between every rental and backed with the Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements.
Fraserway want to ensure the safety of all our valued customers and employees. If you or a household member are experiencing any symptoms or have come into contact with someone who has COVID-19, Fraserway asks that you contact them by phone or email and do not visit their facility.
Fraserway have exponentially increased their cleaning and disinfection practices in all of their dealerships using industry leading disinfectants, frequently cleaning high traffic areas, surfaces, and workstations. Signage is placed throughout all of their locations reiterating safe and effective hygiene practices and social distancing.
Every vehicle is sealed and certified ‘Hertz Gold Standard Clean’ after undergoing a 15-point cleaning and sanitization process that follows U.S. Centers for Disease Control and Prevention (CDC) guidelines.
Apollo would like to reassure their customers that their existing policies and procedures are in line with the guidance provided by the World Health Organisation (WHO) and other government agencies. Apollo is constantly monitoring travel restrictions and other advice which may impact our guests.
If you are forced to cancel your holiday due to government enforced COVID-19 border closures or restrictions, Apollo will waive all cancellation fees and offer a credit for any monies paid for a future booking.
All Avis locations are open to allow you to collect or return a vehicle. However, due to various travel restrictions defined by the New Zealand Government, some of their locations may have reduced operating hours.
The Avis Safety Pledge is their relentless commitment to keep every one of their customers and employees safe. All vehicles are cleaned before every rental, paying special attention to high touch point surfaces.
Europcar continues to comply with government recommendations for COVID safe businesses so customers can pick up, drive and return their car safely. They have put special measures in place to provide you with a safe and flexible travel experience and stringent cleaning and disinfection of stations and vehicles, as well as social distancing practices and processes
Jucy has increased their touchpoint cleaning in all areas in the branch, shuttle vans, cars and campervans; from streeling wheel, seats, seatbelts. They ensure a deep clean happens on all vehicles before they hand over the keys. They have increased cleaning rounds and times in the customer and reception area, with higher attention paid to hard and high-touch surfaces.
In line with the NZ Covid 19 Protection Framework Guidance for Transport Operators vehicles can be hired to anyone, regardless of their vaccination status.
To help keep customers and staff safe, please ensure a mask is worn before entering their branches. Please remember to scan in using the official NZ COVID 19 Tracer App.
To help protect you and their employees, Avis have introduced the Avis Safety Pledge. This includes new rigorous cleaning standards of every vehicle between every rental. Extra attention is paid to the places people frequently touch, such as steering wheels and door handles.
They've also introduced super-fast digital check in, meaning less time needs to be spent at one of our rental stations.
To help protect their staff and customers, Budget are encouraging regular hand washing, and the use of hand sanitizer, where available. They’ve also enhanced the already robust cleaning techniques of our vehicles after each rental. In particular, we are paying special attention to the places people touch such as steering wheels, door handles and other hard surfaces.
They advise all of their customers to keep updated on the latest developments from the World Health Organisation and the UK’s Foreign & Commonwealth Office.
Europcar has a 20 point vehicle hygiene check, accredited by the RAC, that is carried out between each rental using a specially formulated sanitiser, as well as the use of protective PPE measures including plexiglass installations and face masks for staff. One way and regulated entry/exit systems have been implemented at their branches
Hertz have reinforced their rigorous cleaning process which includes priority areas such as door handles, steering wheel, dashboard, console, seats, etc. Before they rent any vehicle, it is cleaned and disinfected to follow WHO guidelines with their 15-point cleaning process. Hertz uses government authorized and registered, virucidal cleaners and disinfectants following each country’s specific regulations.
Budget have enhanced the techniques used to clean their vehicles after each rental. They are paying special attention to interior customer touch points such as seats, steering wheels, door handles and other hard surfaces. They are also cleaning our facilities frequently with recommended sanitizing products.
Following CDC guidelines, Dollar's vehicles are cleaned and disinfected with their multi-point cleaning process.
To streamline your rental experience further and enable you to safely practice social distancing when picking up your rental vehicle, Enterprise as introduced Advance Check-In. At more than 200 locations check-in before your rental and you'll experience a faster, low-touch rental process.
Enterprise is also implementing curbside pickup for vehicles at our locations to help promote social distancing while quickly getting you into your rental car and on your way.
Escape Campervans' number one priority is keeping their customers healthy and safe while adventuring in our campervans. That’s why they have implemented serious guidelines and procedures for our staff and customers to follow to ensure everyone’s health and safety during this crisis.
If you have a question, want to change your booking or need to talk to someone, please contact us.
If you are concerned around booking due to potential covid government travel restrictions, book with selected rental companies and be guaranteed of a credit* or refund* (excluding the Booking Service Fee).
You can also rebook your hire if you wish. Rebooking is subject to the rates and availability of the new dates.
We are seeing reduced fleet sizes from our suppliers, so we expect that vehicle availability will be tight for the next couple of years. Book early to avoid disappointment!
This offer is only valid for when there is a government-enforced travel restriction related to COVID-19 and/or related outbreaks that directly affects your reservation. Normal cancellation fees apply when there are no travel restrictions related to COVID-19 and/or related outbreaks.
Look for the 'Book with Confidence' tag next to the rental vehicle when you've made a search to ensure you have this option.
*credit or refund available dependent on specific supplier policy.
This offer applies for hires with the following rental companies booked on this website :
- Apollo Motorhomes
- Autosleepers Australia
- Awesome Campers
- Bargain Campers AU
- Britz Campervan Rentals AU
- Calypso Campervan Rentals AU
- Camperman Australia AU
- Captain Billy's 4WD Hire
- Cheapa Campa AU
- Cruisin Motorhomes Australia
- GoCheap Campervans Australia
- Hippie Camper AU
- Jucy Campervan Rentals AU
- Leisure Rent
- Let’s Go Motorhomes AU
- Maui Motorhomes AU
- Mighty Campers AU
- Spaceships AU
- Star RV Australia Domestic
- Tasmania Campers AU
- Tassie Motor Shack Rentals
- Travellers Auto Barn
- Cruise Canada
- Escape Rentals Canada
- Four Seasons RV Rental Canada
- Fraserway RV Rentals
- Meridian RV
- Motor Home Travel Canada Inc
- Outdoor Travel
- Owasco RV Rental
- McRent Croatia
- Touring Cars - Croatia
- Anywhere Campers
- McRent Estonia
- Touring Cars - Estonia
- Mcrent Finland
- Touring Cars / Touring Cars Finland
- Avis Car-Away Motorhome Rental
- McRent France
- Touring Cars - France
- Apollo RV Germany
- McRent Germany
- Rent Easy Germany
- McRent Ireland
- McRent Italy
- Rent Easy Italy
- McRent Japan
- Touring Cars Latvia
- McRent Netherlands
- Rent Easy / Rent Easy Netherland
- Adventurer Campers (NZ)
- Apollo Motorhomes NZ
- Britz Campervan Rentals
- Cheapa Campa NZ
- Discover NZ Motorhomes (NZ)
- Escape Rentals New Zealand (NZ)
- Freedom Campers NZ (NZ)
- Happy Campers NZ (NZ)
- Hippie Camper NZ
- Jucy Campervan Rentals NZ (NZ)
- Kiwi Campers NZ (NZ)
- Lucky Rentals (NZ)
- Maui Motorhomes NZ
- McRent NZ (NZ)
- Mighty Campers NZ
- Nomad Motorhome and Car Rentals(NZ)
- Pacific Horizon Travel Homes (NZ)
- Road Runner Rentals (NZ)
- Spaceships NZ (NZ)
- Star RV New Zealand
- Travellers Autobarn NZ (NZ)
- Tui Campers NZ (NZ)
- McRent Norway
- Rent Easy Norway
- Touring Cars - Norway
- McRent Poland
- Campilider Motorhomes
- McRent Portugal
- Rent Easy Portugal
- Rent Easy Romania
- Bobo Campers ZA
- Britz Campervan Rentals Botswana
- Britz Campervan Rentals ZA
- Happy Campers ZA
- Maui Motorhomes ZA
- Autocaravan Express, S.A
- McRent Spain
- Touring Cars Spain
- Mcrent Sweden
- Rent Easy Sweden
- Touring Cars - Sweden
- McRent Switzerland
- Apollo Motorhomes UK
- Bunk Campers
- Bunk Campers / Bunk Campers Dublin
- Just Go Motorhomes UK
- McRent UK
- Rent Easy UK
- Spaceships UK
- Touring Cars - UK
- Britz Campervan Rentals US
- Clippership RV
- Cruise America (International)
- El Monte RV International Value Program
- El Monte RV World Travel Market Program
- Escape Rentals USA
- Expedition Motorhomes, Inc.
- LIL'RV USA / LIL'RV
- Lost Campers USA
- Mighty Campers USA
- Mighty Campers USA Domestic
- Road Bear RV Domestic / Road Bear RV
- Road Bear RV International
- Southwest RV
- SWFL RV Rentals
- Travellers Autobarn USA